Management

The Importance of Conviction By Jim Haudan and Rich Haudan

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Leadership is an enigma. There are some that feel that they are strong leaders and have everything that it takes to be successful. Their teams don’t agree. Strong leaders know that they always need to work on their leadership skills and are open to learning about what they are missing or what blind spots that they have. Here is a guest post from the new book What Are Your Blind Spots? Conquering the 5 Misconceptions that Hold Leaders Back.

In order to activate purpose at your organization, your leaders must have conviction in that purpose while also being clear on their personal purpose at work. People generally have a desire to bring their best selves to work, but if you or they are not sure what that best self is, it’s hard to consistently bring it or know when and where to apply it. Great organizations don’t just have an organizational purpose, but they bring out personal purpose in individual people as well.

When we talk about personal purpose, we don’t mean an all-encompassing answer to what makes you happy in life. That’s a bonus. We are referring to understanding what makes you happy and most effective at work. As a leader who wants to be truly purpose driven and have teams that are as well, you must ask yourself the following questions:

• Do I know what drives, motivates, and inspires the people working on my team?

• Do I know the core strengths and passions of my team?

• Do I know what each person’s personal best is and understand how to activate it?

• Do I know the personal purpose of the members of my team?

• Do I help individuals bring their purpose to life?

• Do I know how to connect people’s personal purposes to the larger purpose of my organization?

Once you can answer yes and elaborate on each of your answers, you will be ready for a game-changing performance. Simon Sinek wrote in his book Start with Why:

Studies show that over 80 percent of Americans do not have their dream job. If more knew how to build organizations that inspire, we could live in a world in which that statistic was the reverse—a world in which over 80 percent of people loved their jobs. People who love going to work are more productive and more creative. They go home happier and have happier families. They treat their colleagues and clients and customers better. Inspired employees make for stronger companies and stronger economies.

If you want to create an organization in which 80 percent of your people are excited to come to work and are vested in the success of the business, your people need to know and feel that you are fully vested in their success. They need to see how they connect to the purpose of the organization and how their contributions make a difference.

About Jim Haudan

Jim Haudan is Co-Founder and Chairman of Root Inc. Root Inc., the organizational change expert on helping companies create leadership alignment, execute strategies and change successful, build employee engagement, and transform businesses. He is a sought-after business presenter who has spoken at TEDx BGSU, Tampa TEDx, and The Conference Board. His latest book, What Are Your Blind Spots?: Conquering the 5 Misconceptions that Hold Leaders Back is co-authored with Rich Berens is CEO and Chief Client Fanatic of Root Inc. The book equips readers with the tools needed for a personal leadership reset. You’ll discover how to increase engagement, productivity, and growth in your own organization.

About Rich Berens

Rich Berens is CEO and Chief Client Fanatic of Root Inc, and has helped align leaders at Global 2000 organizations to drive strategic and cultural change at scale. He is a noted speaker on the issues of, transformation, and how to create lasting change and has authored articles for numerous publications and blogs. Under Rich’s leadership, Root has been listed among the Great Place to Work® Institute’s top 25 places to work, been named to the Inc. 5000 fastest-growing companies list, and experienced 10 years of consecutive growth. His latest book, What Are Your Blind Spots?: Conquering the 5 Misconceptions that Hold Leaders Back is co-authored with Jim Haudan is Co-Founder and Chairman of Root Inc.

Guest Post From Alex Vorobieff - Transform Your Company

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In our hectic world it is more important than ever to bring our work and personal lives into focus. Alex Vorobieff’s new book Transform Your Company - Escape Frustration, Align Your Business, and Get Your Life Back is an effective tool to Discover, Learn, and Eliminate in order to make change whether you are a business owner or part of a team.

The Other Form of Compensation – Does Your Company Offer it or Extract a Tax?

By Alex Vorobieff

Why do people want to work for your company? Do you have a clearly defined answer? Why are the best going to give to your company their all and majority of their waking hours? Monetary compensation only goes so far especially with the younger generation. More and more people want to work for companies with a purpose and culture that aligns with their values while performing work that is fulfilling. In addition to monetary compensation, they are seeking emotional compensation.

Unfortunately, companies without a thought-out emotional compensation plan are more likely to extract an emotional tax. When a company is frustrating to work in, people feel it especially A-players and they grow resentful. People leave companies when they are frustrated when they realize marginal dollars don’t compensate for the emotional taxes. When you hire A-players, does their life-cycle with the company follow a similar pattern? Do they join the company engaged but grow distant and surly over time? They likely grow tired of paying emotional taxes.

Alright, Vorobieff, I get it, our company needs to remove the emotional taxes and replace it with emotional compensation. What are the forms of emotional compensation?

It starts with acknowledgment. People want to be acknowledged for their effort and contribution. “But they are paid to do their job.” Acknowledgment doesn’t cost anything. When you acknowledge the good when you point out poor performance they know you see the positive and the negative and it is more likely better received. Many people spend more energy on trying to receive acknowledgment than on achieving material objectives and if your compensation plan focuses solely on money? Your wasting money.

Other parts of emotional compensation include being proactive. Consistently work to identify what processes are working and which are not. If they are paying a frustration tax, working with them to eliminate it is a RAISE. Companies that pay emotional compensation do not force their employees to find competitive offers from other companies to leverage changes in their current positions.

Emotional compensation is a neglected topic. The good news is the IRS has ignored it as well since they can’t easily tax it, yet 😉

But where do you start? Assess whether your company is paying emotional compensation or extracting an emotional tax. The most common form of an emotional tax is frustration working in a dysfunctional business. Lifting a burden is a raise and the first step to unleashing your HumanPower.

About Alex Vorobieff

Founder and CEO of The Vorobieff Company, Alex Vorobieff is a business turnaround specialist, working to implement Business Alignment Tools for their specific needs. Alex has served as clean-up CFO and president of companies in telecommunications, aviation, aerospace, and real estate development, leading successful turnarounds in as little as three months. He shares his how-tos and techniques through Confident ROi magazine and his latest book, Transform Your Company: Escape Frustration, Align Your Business, and Get Your Life Back.

Humble Leadership

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A Case of an Admiral's Humble Leadership by Ed and Peter Schein

Luckily, the hammer approach to leadership has been changing, albeit slowly, over the years. Leaders are becoming more personal, understanding, learning to be servant leaders, and humble. The new book The Future of Leadership by Edgar and Peter Schein offers insight into how leaders need to work smart and be humble. They tackle issues like the power of relationships, openness, and trust. Here is a story of humbleness from a place you wouldn't expect - the military.

We were recently told a memorable story by a retired US Navy admiral that illustrated how “collapsing” the hierarchy and opening the door to Level 2 relationships can sometimes be done quickly and decisively. The admiral, at the time, was in command of a nuclear-powered US Navy aircraft carrier. Effectively, he was the CEO of a 5000-person co-located organization for whom safety and high-quality performance would be top priorities. As a nuclear scientist and naval aviator, his background, experience, and hands-on knowledge suited him exceptionally well for the technical aspects of his mission, yet his instincts as a leader are what this story is about.


There was an incident on the flight deck in which an error in chocks and chains handling, a critical part of aircraft operations, could have endangered lives or caused the loss of very valuable naval aircraft. The error resulted from mishandling by one of the flight deck handlers (a “blue jersey” in aircraft carrier parlance) who reported up to an aircraft handling
officer (a “yellow jersey”).


Given normal Naval hierarchy and protocol, this error would have been recorded, post-mortem debriefed and corrected, and there would have been some degree of reprimand and disciplinary consequences for the blue jersey. The admiral told us that this was not outside of the normal course of aircraft carrier flight deck operations. Complicated things happen, and the US Navy has a few hundred years of organizational knowledge to deal with such incidents. That is, the commanding officer could have let the hierarchy work the problem and the solution, but that is not what happened.


Instead, he invited the blue jersey to the bridge to discuss the incident, just the two of them. One can hardly imagine how that junior chocks and chains handler must have felt, getting called up to the bridge, presumably to get reprimanded directly by the commanding officer. Knowing how critical these intricate details of deck and aircraft handling are to the safety and to the mission of an aircraft carrier, the commanding officer, a pilot himself, wanted to hear directly from the deck what had happened, perhaps why, and certainly how and why it would not happen again. At a deeper level, he cared more about the truth and the process, and far less about the discipline to be applied. The system would take care of that. 


What must that meeting have been like? Was the blue jersey terrified, mortified, contrite, and reconciled? If all of those feelings were present, how would the commanding officer get to the truth of what happened? The admiral told us how he managed to quickly create what we would describe as psychological safety for the deckhand by focusing the conversation on his own curiosity of what had happened and why, making it clear that this meeting was not about punishment but about exploration. The shared goal was for that junior seaman to walk away from the meeting with a dedication to doing it better, not a reprimand for doing it wrong. 

A reprimand would certainly reinforce a commitment to the hierarchy. As commanding officer the admiral wanted commitment to the task, to safety, and to quality performance. With the gesture of calling this meeting, and focusing the dialogue on the person and the truth, he reinforced his commitment to improving the processes that save (or could cost) lives on an aircraft carrier. The visible, personal two-way dialogue demonstrated a commitment to a process that the most senior leaders and the most junior sailors could identify with and learn from.


Stepping back from this case, small acts of Humble Leadership by the admiral may well have been a matter of course in his organization, a culture set by a senior leader that existed before and after this incident. This does not change the story except to amplify the truth that this admiral had a clear sense for the importance of personization, establishing openness and trust, even in a 5000-person hierarchical organization.


LESSON
What is most striking to us about this story is that the existence of a steep and formal hierarchy does not require the persons at the top of that hierarchy to behave in a transactional Level 1 manner. They can choose to personize at any time and at any level, thereby very visibly reinforcing some of the central values that they wish to highlight.


About Authors
Edgar H. Schein is Professor Emeritus from the M.I.T. Sloan School of Management. He’s a pioneer in organizational studies, organizational culture and leadership, process consulting, career development. Ed’s contributions to the practice of O.D. date back to the early 1960s and continue with the recent publication of Organizational Culture and Leadership 5th edition and now Humble Leadership, co-authored with Peter A. Schein, co-founder of OCLI.org who brings 30 years of hands-on experience in large and small companies leading growth initiatives in Silicon Valley.

Where Has Professionalism Gone?

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Some friends and I chatted over dinner about a month ago and concluded that either we are getting old or the world is upside down. I prefer the latter view. After college graduation, I jumped into the world of banking. Back then we all wore suits, wearing pants was a crime if you were female, and pantyhose with no toes showing were the norm. Times have changed, and I admit that I enjoy seeing casual bankers not all suited up for battle.

Back then the internet was in its infancy and guess what? We completed our work and surpassed goals without it. We communicated just fine, and the world didn’t crash around us. At dinner we were nostalgic about the old days and wondered where has professionalism gone?

•    The internet has turned us into slaves. Most of us are tethered to our electronic devices and obsessed with checking them – myself included. Managers, co-workers, and customers contact us at all hours and expect a response. Despite calls for a “work-life balance” it seems to be getting worse. Some countries are recognizing the toll that this takes on employees and have implemented laws against contacting employees during specific times.

•    Texting has made our lives easier and can be efficient. Don’t assume that everyone wants to communicate via text. It can be cold and often your message comes across as terse or demanding. Please, don’t text after business hours.

•    We use receiving “too many emails” as an excuse to not respond within 24 hours. The message that teams and customers receive is that they aren’t valued enough for a response. Also, is it really necessary to copy half the company in emails? It blocks effective communication and inhibits action. Moreover, some people feel like they are being “tattled” on.

•    Dress professional. The workplace is not the beach so leave the tanks tops and flip flops at home. No matter what industry you work in or your role, show respect and dress professional. It shows customers respect and you are the face of your company.

•    We have so little time for face to face communication. When you are in meetings, keep the phone away and the laptop shut. A few years ago, I worked for a company where everyone brought a laptop to meetings. People were so busy taking notes or shopping online that they didn’t pay attention.

•    Be respectful of others space and time. Some days I miss closed offices. Recent research shows that open office plans inhibit productivity, people are interrupted too often, none of us want to be rude and tell people to leave us alone. It just plain stresses us out.

•    Technology has enabled us to reach our customers where they are and at any time of the day. Unfortunately, we often assume that clients want to be contacted solely online or by email. What happened to writing customers personal cards of thanks, letters inviting them to meet with us, or personal phone calls to engage?

•    Be spontaneous with your teams or customers. Get out of your office and communicate face to face. Bring them coffee or a company token of thanks. See their offices and find out their pain points. Be unique and do what your competitors aren’t.

•    Treat everyone that you meet as if you are meeting with your grandparents. Be respectful, embrace their opinions, remain professional, keep the technology off, and treat them like they are the most important person in the world.

It’s time to bring professionalism back. As leaders, we may need to mentor our young team members on what professionalism is, the message that it sends to others, and how to be a professional. I would love to hear what your biggest pet peeve regarding professionalism is!

 

 

 

Differentiation Increases Complexity By Sunnie Giles

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I'm honored to share a guest post from Sunnie Giles author of the new book The New Science of Radical Innovation - The Six Competencies Leaders Need to Win in a Complex World. Her insights and big-picture thinking focusing on the complexity around us is fascinating. 

According to complex systems theory, differentiation increases positive (internal) complexity. By allowing more variation, each differentiated agent in a system can make different connections with other agents and systems, which adds more variety and strength to the quality of connection. This additional connection increases the probability of natural selection and evolution because the organism’s variations (i.e., mutations) facilitate better adaptation to the environment. Complexity increases when differentiated parts are connected. This increased internal complexity, in turn, enables an organism to respond even more effectively to unexpected challenges from the environment and increases its chances of survival.

My church choir provides a simple example of how differentiation increases complexity. When we learn a new song, the soprano, alto, tenor, and bass voices practice their parts by themselves. When each part is sung in unison, the resulting music doesn’t sound very rich or complex. When the four parts are finally combined, they produce a rich tapestry of beautiful, complex music.

Let’s take another example. Fruit flies and humans share 60 percent of their DNA—a surprisingly high number. One would be right to question how the remaining 40 percent could account for the much higher complexity of humans. The key is in the number of interactions in many-to-many networks among the genes. Humans have about twenty-five thousand unique genes; fruit flies, about fourteen thousand. The number of protein interactions among the genes in humans is about 650,000—ten times as many as that of fruit flies. Each additional differentiated gene produces exponential growth in the number of genetic interactions. The network effect, which we discussed in chapter 2, resulting from the interaction among genes explains how a small difference in the number of genes can create an enormous difference in the complexity level between humans and fruit flies. The same pattern of exponential growth we see in the relationship between the number of genes and the gene interactions.

The highest level of internal complexity can be achieved by developing optimal differentiation, connecting the differentiated parts, and replicating that connection on multiple levels. If you have just undifferentiated parts, there is nothing to integrate, which results in suboptimal complexity. Once the foundation of safety is in place, Quantum Leaders facilitate differentiation in each of their team members, as well as the whole team as a unit, maximizing each member’s unique talents, skills, and perspectives.

Differentiation is so important to the optimal functioning of the human race that a differentiation mechanism is inherently built into the human development phase—it’s called pruning, and it takes place in the teenage brain. At birth, neuronal synapses in a child’s brain are more numerous than in an adult’s. Synapses multiply rapidly during childhood, soaking up knowledge like a sponge. This is why it’s much easier for children to learn foreign languages, musical instruments, and sports. As a child matures into a teenager, the brain prunes away underutilized synapses, so the synapses used most often can work more efficiently. The long body of the retained neurons get myelinated in a myelin sheath, which accelerates the conduction speed of the ions between neurons a hundredfold. This increased speed is made possible through the process of saltatory conduction, in which ions jump between nodes instead of steadily traveling along the axonal length of the neuron. In addition, myelination accelerates the resting period between neuronal firings—the refractory period—thirtyfold. The combination of these functions makes pruned synapses three thousand times more efficient than unpruned ones.

The pruning process produces unique patterns of neuronal synapses manifested into unique strengths and talents. This evolutionary mechanism highlights the importance of differentiating individuation before integrating with another differentiated person (e.g., a spouse or a team). Once parts are fully differentiated, connecting differentiated parts and replicating these connections to the next level (in this case, raising the next generation of children or leaders) increases internal complexity. All complex systems strive to increase internal complexity by nature because higher complexity means better chances of natural selection.

About Dr. Sunnie Giles:

Dr. Sunnie Giles is a new generation expert who catalyzes organizations to produce radical innovation by harnessing volatility, uncertainty, complexity, and ambiguity (VUCA).

Her research reveals that applying concepts from neuroscience, complex systems approach, and quantum mechanics can produce radical innovation consistently. Her expertise is based on years as an executive with Accenture, IBM and Samsung. Her profound, science-backed insight is encapsulated in her leadership development program, Quantum Leadership.

An advisor to the Stanford University Graduate School of Business, she also is a sought-after speaker and expert source, having been quoted in Harvard Business Review, Entrepreneur, Fast Company, Forbes, and Inc.

Dr. Giles’ latest book, The New Science of Radical Innovation, provides a clear process for radical innovation that produces 10x improvements and has been endorsed prominent industry leaders such as Jonathan Rosenberg, Daniel Pink, Marshall Goldsmith and Sean Covey.

 

Knowing the Self Who Leads by Shelly L. Franci

Have you ever found yourself wondering where inner wisdom and courage come from? Have you been in a situation where your real leadership blooms because you know what you value and believe in?

Shelly L. Franci's new book The Courage Way: Leading and Living with Integrity offers soul searching and a path you can take to find your authentic self and bring out your true gifts to impact others. Here is an excerpt from Shelly's new book.

The underlying premise of the Courage Way is that we all have a trustworthy source of inner wisdom that informs our lives and leadership. It is our identity and integrity, the sum of our shadows and light, our true self. Without knowing our true self, we cannot be an authentic leader.

Just as Ed came to recognize, leaders must find clarity about what they value, what unique gifts they have to offer, what contribution they wish to make. Strength and resilience as a leader come from knowing the ground on which you stand, the convictions you will act on with courage. But that’s not all. Resilience comes from being aware of and accepting your limits and what problems your shadows are causing. That is wholeness—and that comes from knowing your true self.

Otto Scharmer, author of Theory U, acknowledges this inner life: “We observe what leaders do. We can observe how they do it, what strategies and processes they deploy. But we can’t see the inner place, the source from which people act when, for example, they operate at the highest possible level, or alternatively, when they act without engagement or commitment.”

This inner place Scharmer speaks of is more than intellect, ego, emotions, and will. In the inner work of leadership, it is a light behind the eyes, the energy that animates us, or, as Howard Thurman puts it, “the sound of the genuine in you.” Instead of true self or soul, you could say inner wisdom, essential self, or even trusting your gut. Poets, musicians, and mystics have given words to the essence of who we are—our human spirits—when we take off the trappings of our resumes. John O’Donohue calls it the dignity somewhere in us “that is more gracious than the smallness / that fuels us with fear and force.”  William Stafford appeals to “a voice, to something shadowy / a remote important region in all who talk.”

Although Parker Palmer often refers to his inner teacher, he often says that what you call this core of our humanity doesn’t matter, “but that we name it matters a great deal. It’s important to recognize it: If we don’t name it anything, we start to lose the being in human being. We start to treat each other like empty vessels or objects to be marketed. When we say ‘soul,’ or ‘identity and integrity,’ there is something to make a deep bow to. There is a word for it in every wisdom tradition.”

Beyond being the sum of your life experiences, the true self is a mystery that simply is. How do you get to that underlying mystery of knowing people deep down? Intimacy is not necessarily the goal of every relationship in community, especially in the workplace. But respecting that each person has an essential core self, an undeniable dignity and humanity—now that is worthwhile.

But seldom, if ever, do we ask the “who” question. Who is the self that engages in leadership? How does this self impact the practice of leadership, for good and for bad? How is the self continually honored and renewed as we lead?

—Parker J. Palmer

About Shelly L. Francis

Shelly L. Francis has been the marketing and communications director at the Center for Courage & Renewal since mid-2012. Before coming to the Center, Shelly directed trade marketing and publicity for multi-media publisher Sounds True, Inc. Her career has spanned international program management, web design, corporate communications, trade journals, and software manuals.

The common thread throughout her career has been bringing to light best-kept secrets — technology, services, resources, ideas — while bringing people together to facilitate collective impact and good work. Her latest book The Courage Way: Leading and Living with Integrity identifies key ingredients needed to cultivate courage in personal and professional aspects of life.

 

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Women Need to Break a Few of Their Usual Rules - Jill Flynn

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Women continue to drop out of the workforce in large numbers because of the barriers that we face. Unfortunately, we don't help ourselves any because we are often our own worst enemy. We need to collectively take back control of our careers and use our strengths to become the influential leaders that we really are deep inside. Here is a guest post from Jill Flynn one of the authors of the new book The Influence Effect. 

There is almost nothing more crucial to success in any organization than developing excellent leaders. It is a no-brainer. But, although there’s no shortage of ambitious people with executive aspirations, what threatens the strength of your leadership pipeline may be a scarcity of senior-level women.

You may have seen the stats: Women are entering the global labor force in greater numbers than ever before; they earn more undergraduate and graduate degrees than men in many countries; yet, just 13 of 500 CEOs running Fortune 500 Global companies are women. In addition, the gender wage gap across the world remains significant. Some of this can be attributed to the type of age-old gender stereotypes and traditions that take generations to eliminate. But there are other culprits to consider—ones that are within our control to address right now that will significantly strengthen women’s chances of rising to the top of organizations.

Over the past decade, my colleagues and I have coached and trained over 7,000 professional women, traveled across the globe and to Africa to speak with women, and interviewed over 3,200 senior executives to find out how they believe women can be more successful. What we’ve found is that for women in middle management, and particularly those approaching the top, continued career momentum is not about adding technical skills. Many women are taught as children to behave in certain ways that don’t help them succeed as executives. What women need to do in order to succeed at higher levels in global business is to think differently.

The New Rules

In essence, we’ve found that women need to rethink the conversations they are having in their heads and tell themselves a new story. They need to challenge some of their outdated expectations and attitudes about themselves and the workplace. These are the rules women need to break:

1. Take Center Stage (Instead of focusing on others):  Many of the smartest women around the conference table focus too much of their attention on other people’s needs. They are assisting others, pitching-in and volunteering to pick-up other people’s slack. This leaves precious little time and energy to allow themselves to thrive professionally and personally. The instinct to put others first can work against women by keeping them from focusing on their own career goals.  The result is that too many women let their careers “happen to them” rather than putting themselves in the driver’s seat. We tell women to invest in themselves and have a written plan for their career. Women who have a clear vision for what they want to achieve are much more likely to own their ambition and work in ways that allow them to succeed.

2. Proceed Until Apprehended (Instead of seeking approval): In our coaching sessions we’ve worked with countless women executives who are exceptionally collaborative leaders. They like to be liked, but the desire for consensus can slow them down. In order to succeed, women need to retain that core strength of collaboration while at the same time acting creatively and decisively to make things happen. They need to stop “asking for permission” and instead demonstrate behaviors that exhibit leadership. In terms of career success, we tell women that remaining silently behind the scenes is much riskier than putting forward bold ideas and proactively campaigning for the big assignments.

3. Project Personal Power (Instead of modesty): We’ve found that many women who are motivated to move into leadership positions are ambivalent about projecting power. Modesty and self-deprecation come more naturally. In fact, some women act downright apologetic in the face of success—as if it doesn’t suit them or they don’t deserve it. To exude confidence and power, women need to pay attention to their non-verbal messaging. Stance, eye contact, tone of voice, and facial expressions all send a message to others about confidence. In addition, women need to take credit for their many ideas and accomplishments. Taking credit for their success and being assertive will help women move more quickly into the jobs they want.

4. Be Politically Savvy (Instead of working harder): Many women are disappointed when their hard work and long hours don’t seem to pay-off in terms of career advancement. They dislike politics and try to remain above the fray. Yet, being politically savvy is actually about building relationships, achieving consensus and networking—women are great at these things. We coach women to build their careers as if they are running for office: create a platform of ideas, line up sponsors, put together a coalition – and then do it over and over again as their agenda and goals change.

5. Play to Win  (Instead of playing it safe): We hear in our interviews with senior executives that women need to get out of their comfort zones, be bold and take risks. Women can make themselves visible in this way by taking the lead on high-stakes projects and bringing in new business. Putting themselves out there means getting comfortable with risk and the possibility of failure. It may seem safer to let someone at a higher pay grade take the risks, but it is the major decisions that offer women the best opportunities to establish their credibility as leaders.

6. Have a Both/And Perspective (Instead of all-or-nothing thinking):  One phrase that has crept into dozens of our coaching files over the years is the notion of having it all. It’s no coincidence that many of the women who are trying to have it all are also the ones who get burned out. There’s no one right way to succeed, but avoiding black and white thinking – and remaining flexible – can help women establish leadership credibility. Because complexity and constant change are everywhere today, dealing with ambiguity has become skill that all of us (not only women) need to master.

As these new rules illustrate, we’ve found that most high-performing women don’t need to make major changes in order to give themselves a better chance to succeed. Small adjustments in how they think about themselves can have a big impact on their everyday behaviors and lead to visibility and continued career momentum. And that outcome will be good for everyone.

From a bottom line perspective, paving the way for more women at the highest levels in leadership is a net positive for business. Women are natural consensus builders and collaborators, so they are well suited for the nimble, less hierarchical workplace of the future. And research proves that companies with more women leaders have a higher return on equity and a better return on sales. There’s no doubt about it: when women get ahead it is good for business.

About Jill Flynn

Jill Flynn is a founding partner at FHHL and a co-author of Break Your Own Rules and her latest co-authored book, The Influence Effect: A New Path to Power for Women Leaders. Jill previously served as Senior Vice President at the nation’s fourth largest bank, First Union (now Wells Fargo), where she established their leadership development, diversity, organizational consulting and employee satisfaction initiatives. As the corporation grew exponentially during her tenure, Jill and her team prepared a cadre of high-potential leaders to assume senior positions. Within a three-year timeframe, the number of women in these roles increased from 9% to 26%.

 

It All Matters: I Can See Clearly Now The Rain Is Gone by Paul Cummings

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I'm always drawn to books that can help me find clarity, focus, and more confidence. There are so many distractions pulling at us from every angle. Our brains become fuzzy, our goals fall to the wayside, and we feel disconnected and off track. I'm excited to share this insight from Paul Cummings on how you can start to see clear again and the importance of doing so.

I Can See Clearly Now The Rain Is Gone

By Paul Cummings

Do you know who Johnny Nash is? In my opinion, he is a genius who provided a tremendous life lesson hidden in the lyrics of a great song. If you investigate the meaning behind the message, you’ll discover the impact of his words.

Have you ever realized that your perception of life is the lens through which you view your life? Our perception truly shapes our reality. Is your lens clear, and do you like what you see? Or have you allowed circumstances in your life to cloud up your lens and change your viewpoint and perspective?

“I can see clearly now the rain is gone.”

I love this lyric. Here is a person who has cleaned his lens. The rain was blocking his vision of life. When the “hard rain” is pouring down all around, it’s easy to miss the beauty around you, the opportunities open to you.

“I can see all obstacles in my way.”

This person has arrived at a moment of clarity. Now that the rain is gone, he can finally see the obstacles preventing him from the goals and dreams he has been pursuing without success. Once you define and acknowledge your obstacles, you can create a compelling plan of action to turn these obstacles into tangible opportunities.

“Gone are the dark clouds that had me blind.”

Wow, this is such a powerful use of words! We have all experienced "dark cloud" moments in our life. We have been hurt and disappointed. We have experienced losses and unexpected moments of sadness. We have been this close to a major victory only to fall short and have to start over. To me, these powerful words represent a message of hope. The dark clouds in our life will disappear. We will maintain our faith and belief that things can and will work out in the end.

“It’s going to be a bright bright sunshiny day”

Beautiful optimism! What an inspiring and positive outlook this lyric project. This person has cleared off the lens, recognized the obstacles, removed the dark clouds, and replaced his blindness with a powerful vision. The road ahead is bathed in bright sunshine.

Johnny Nash's words are open to interpretation, but I believe the rain could have been a series of negative emotions. The obstacles could have been the source of that (rain) pain. The dark clouds could have been the acceptance of those negative emotions causing blindness to the possibilities. The bright sunshiny day could be the moment the person said, “No more! From today forward, I will take hold of my life and choose to look through my lens with the hope, faith, and confidence that a bright future brings.”

Clear your lens and embrace your future - every day. What song has a lot of meaning to you?

Make A Difference Today,

 ~Paul  

More about Paul Cummings

Paul Cummings is the President and Chief Executive Officer of Paul D. Cummings World Wide Enterprises, a global training and teaching company that has motivated and inspired hundreds of thousands of individuals and businesses to make real and lasting change. Fueled by his personal and corporate desire to give to others, Paul developed skills and techniques in Leadership, Goal Setting, and Sales Techniques, including his Grid Square Technology.

Paul continues to revolutionize the way people and businesses learn by making learning simple, affordable, fun, and efficient. His Level 10 philosophy has become the benchmark that others have aspired to achieve. His latest book, It All Matters: 125 Strategies to Achieve Maximum Confidence, Clarity, Certainty, and Creativity releases October 9, 2017. The book provides an all-encompassing framework for achieving the life of your dreams offering strategies to inspire professionals—and help them develop skill sets, build knowledge, improve attitudes, and develop work habits that pay off.

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Are You Crowding Out Your Team?

Like so many of you, I spent the holiday weekend planting flowers.  A lot of flowers. Before planting my annual flowers I had already renovated some garden beds and moved shrubs around. As I planted flat after flat of flowers I resisted the urge to revert to my past gardening habits.  I have a habit of filling in every empty spot in my garden with a plant. I hate empty spaces and holes. On the plus side, my garden is lush and full by summer’s end. The negative? Some of my plants don’t appreciate being crowded out and can’t flourish in their spot.

You don’t need to have a green thumb to know that cramming anything into a constricted place won’t work.  Plants, animals, and people need their space and room to grow. We have seen the results of overcrowding in so many areas of the world. Why do so many leaders still try to “plant” people so close without a second thought or neglect them and expect them to grow?

Have you ever had a manager that micromanaged you day in and day out? Perhaps they had sound intentions, however; their actions were stifling and wore you down every day until your passion was crushed. You dragged your feet to work feeling like you were crowded out.

A few years ago I had a manager that was obsessed with controlling everything that our team worked on. She went as far as standing over our shoulders when we wrote critical emails. She "coached" us on what to say and when in presentations. We had a difficult client at the time, and in her mind, she was protecting us to keep the customer calm. Needless to say, her actions had the opposite impact, and our group was being crowded out.

Micromanaging isn’t the only way that leaders crush growth. Unfortunately, the result is the same. People grow weary, lose their confidence and purpose, and end up leaving where they know they will have a chance to grow.

Here are some more ways that managers crowd out their people

·         Leaders may avoid challenging folks with new projects or opportunities

·         Neglect to offer vital resources or equipment

·         Provide minimal if any, guidance or critical information to assist in work

·         Fail to build strong teams that work together and support shared goals

·         Lead in front, not from behind. This pushes teams and clouds results

·         Neglect employee opinions and input

·         Refuse to listen to alternative options or points of view

·         Undermine employees to save face with other departments

·         Leaders who take credit for the achievements of their employees

·         Managers who refuse to support and back employees when crises arise

·         Weak leaders hold their employees to higher standards than for other teams

If you have ever felt crowded out or demoralized in your career, you probably have some more suggestions. As a leader, look at your "garden" of employees to verify that everyone has the resources and space to grow in their spot. Offer them the resources, support, and leadership that they deserve to sustain and grow those around them.

Are you ready to give your people space?

 

Photo courtesy of Vlado at freedigitalphotos.com

How Are You Growing Your New People?

Spring has arrived in the Mid-West, and people are scurrying around plant nurseries like frenzied squirrels preparing for winter. The sun and warmer temps along with a wave of nursery ads have convinced many of us to fill our carts with an array of colorful perennials, annuals, and fragrant shrubs.  Yes, I have been right in the middle of the chaos because gardening is in my blood. My reaction has been a bit different than my fellow shoppers. I’ve wanted to throw my hands up in the air and yell “No! They aren’t ready yet”!

Mother Nature has a way of getting even with us. Just because it looks and feels like spring, we need to wait until we know that the season is ready for planting. It was 29 degrees here last night and promises to be another cold one tonight. My fellow gardening aficionados that bought colorful plants and welcomed them into their gardens may have tears running as we speak. The plants that they bought can't take cold temperatures and are probably a lifeless brown color by now. Our actual frost date in Michigan is at the end of May. Trust me; I learned early on that you never put a plant in the ground until the plant and the environment are ready.

In many ways, our new team members are like a young plant. You are both eager to plant them where they will flourish. However, new people need some gentle babying similar to a young flower. New employees need to learn and become accustomed to your culture. Like plants, you can’t just pull them out of a warm greenhouse, plop them into the 50-degree soil and expect them to grow. You need to immerse them in the area with some dedicated mentoring until they adjust and are raring to go.

New employees should be planted in the right spot within your organization. You can’t plunk a Hosta in the middle of a hot spot in the yard in the midst of a cactus garden and expect results. Likewise, be cognoscente of your new player’s skills and strengths and place them where they can contribute and thrive.

Leadership responsibility doesn't end after your new team member is planted. They need periodic touch bases with you to learn how they feel in their new role and what support they require along the way. Periodically, you need to fertilize your people and nourish their growth and progress. Checking in with people should be planned, consistent, and heartfelt. You've invested a lot in your members, and you don't want to wake up some day learning that they are listless and leaving the organization.

Seedlings are fragile and small in the spring, yet they can outgrow their space in a matter of months and become overly crowded and no longer thriving. Perhaps they are shaded by other companions or being choked out by weeds. Don’t let this happen to your newer teammates. Don’t assume that life is just humming along fine. Get out there in the trenches and see how your people are interacting and growing. What areas need attention? Is there some weeding that needs completing so that others can continue their work and grow? Do your people have the support that they need so that they can have an impact where it's needed? Are they receiving enough doses of information to succeed?  Get out into your “garden” every day to walk around and notice anything that just isn’t thriving.

A garden is a sanctuary for those that plan, prepare the environment for planting and spend precious time picking the right "plant" for the right place and nurture growth. You need to think of your team and ask yourself how well you are tending to your work "garden".

Photo courtesy of IMGPK via freedigitalphotos.net